alise is covering the healthcare overhaul and is live in d.c. the republicans have owned the narrative. there is no way to describe this any other way. the president is trying to get back control of that. and their argument is once you learn about this and see what it's going to do for you and your family, it's going to work. it's a tall order, though, getting over the chatter. >> it is a tall order, and we know that there are consistent problems with the web site and how it's transferring information to insurance companies. the webs "washington post" did an expensive report and that's going to make it difficult fork people who hoped that once they enrolled they're going to be able to use this coverage starting january 1st. the white house insists that people are going to have no problems using their plans, but that's going to require them to make a series of fixes to the web site that have not been made yet according to insurance companies. >> is it your reporting that on the back end of this, meaning once potential customers send their informa